---
title: Cancelling a Lease
description: You may cancel an applicant's lease any time before the move-in date.
---

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# Cancelling a Lease

## You may cancel an applicant's lease any time before the move-in date.

#### Cancelling an Unapproved Lease

 If you generated but did not approve a lease, cancelling it reverts the applicant back to the status Application: Approved.

1. In Entrata, go to Leads \>\> All Leads.
2. Click on the name of an applicant who has progressed to any of the following statuses:  
     - Lease: Started
     - Lease: Partially Completed
     - Lease: Completed  
           - If you need help finding a lead, you can use the **Search** bar in the top-right corner, or access the filter by clicking the filter icon in the sidebar.
3. In the Lead Profile, click the **More Actions** drop-down in the top-right corner and select **Cancel Lease**. The applicant's status reverts back to Application: Approved.

#### Cancelling an Approved Lease

Once an approved lease is cancelled, the future resident becomes a cancelled applicant.

1. In Entrata, go to Residents \>\> All Residents.
2. Click on a resident with the status Future. This opens their Resident Profile. 
     1. If you need help finding a future resident, you can either use the **Search** bar in the top-right corner or access the filter by clicking the filter icon in the sidebar.
3. In the top-right corner of the Resident Profile, click the **More Actions** drop-down and select **Cancel Lease**. This opens the Cancel Lease screen.
4. Complete one of the following sub-processes according to your property's policies. 
     1. **Cancelling the Lease without Completing a Financial Move-Out (FMO)**  
            1. Review temporary transactions.
            2. Click **Continue cancellation of the lease**. This cancels the lease and changes the future resident to a cancelled applicant.
     2. **Completing the Financial Move-Out (FMO) and Cancelling the Lease**  
        You can complete an FMO from the Cancel Lease screen. 
            1. In the Cancel Lease window, review and fill out all fields.
            2. Review any charges and credits.
            3. Click **Submit**. This cancels the lease and changes the future resident to a cancelled applicant.

 

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