Editing a Renewal Offer

If you want to change a renewal offer after you've created and approved it, you can edit the offer—even if you've already sent a renewal offer email.

• In Entrata, go to Residents >> Renewals.

Step 2:

• Click the name of a resident who has a renewal status of Renewal Offer: Started. This opens the Renewal Profile.
  • If you need help finding a particular resident, you can either use the  Search bar in the top-right corner of your environment, or you can access the filter by clicking the filter icon in the sidebar.

Step 3:

• In the Renewal Offer Details section, click  Edit Offer(s) to open the Edit Offer screen.

Step 4: 

• Review the offer and make any necessary changes, then click the Save Changes button at the bottom of the screen. The Renewal Offer updates to reflect these changes.

Step 5: 

• After saving changes, you can send the renewal offer by navigating to the Renewal Offer Details section in the Resident Profile and clicking  Email Offer(s).