Resident Portal, Making a Payment

The resident can make payments directly from the homepage when they log in to ResidentPortal

1. The resident logs in to ResidentPortal. 
2. From the ResidentPortal homepage, the resident clicks Make Payment in the top-right of the
3. Under Choose Payment Amount, the resident selects either Total Balance or Other Amount from the drop-down If they select Other Amount, they enter the desired amount into the Custom Amount field.
4. Under Choose Payment Method, the resident selects a previously saved payment or clicks Add New Payment Method to add a new payment

   1. Adding a New Payment Method

      1. The resident clicks Add New Payment Method.
      2. The resident selects their payment type from a list of accepted payment types.
      3. The resident enters the payment information, and clicks Save Payment Method. 
      4. The resident continues to step 5
5. If desired, the resident makes a Payment Note, and then clicks Next
6. In the Payment Summary screen, the resident reviews the payment details and convenience fees, and clicks the checkbox stating I agree to the fees listed and have read and accepted the terms & conditions. 

   1. The resident can view the terms and conditions by clicking Terms & Conditions next to the checkbox. In the Terms & Conditions pop-up window, the resident can click Yes, I Agree or the "X" in the top-right corner to close the window.

7. The resident clicks Finalize Payment.  The payment processes and the Payment Confirmation screen appears with the Payment Summary and Payment Total.

   1. The resident can click Save PDF to download a copy of the payment confirmation for their records.